Cat Tree Furniture

Several times a month we answer questions about making  design or color changes to our cat trees and other cat furniture.  We always try to be most accommodating and if there is any way we can satisfy the customers’ request we will certainly do that.

Result of a special request

The most common request is to change carpet color.  Generally we tell people if you see a color we are using on any cat tree we can put that color where you want it.  The only general exception is using the color black.  Black carpet doesn’t look good when it goes around a sharp edge.  That’s because too much of the backing shows and there is so much contrast you really do notice, so its better to avoid using black on a sharp turn.  Other than that, we are happy to modify the color scheme for customers.  We do charge a one time $25.00 set up fee for the new color.

Another frequent request is to change the design slightly.  Many people will ask if we can make a cat tree slightly taller or a little shorter.  And the answer to that is always yes.  Before we accept the order for a change of this nature we always communicate with the customer to let them know if that change will affect any other part of the cat tree.  For example – someone asks to make a cat tree eight inches shorter.  We can do that, but it may result in eliminating a hole and a cubby.  We want to make sure the customer knows what effect the change will have on the whole cat tree before just accepting the request and doing it.  In many of these cases we go back and say “eight inches will eliminate the hole, but if we only reduce it six inches we can keep the hole – what would you like to do?”

Be aware that these type of changes are available and we welcome your requests.  The best way to find out if we can do it is to email us.  That will also give us the opportunity to let you know if the change would result in a higher fee, or in some cases it can actually be a savings.

www.greatlakespetfurniture.com